How to do customer service by giving gud service after they buy from me so they buy more from me and not go to other shop?


#1

my customr complain other shop is more gud than my shop because they giv gud service after purchasing.


#2

It is very simple to serve your customers better with an after-sales service.

  • Greet your customers with a smile
  • Listen to what they have to say and also give proper answers to their questions
  • Teach your staff to be polite
  • If a customer comes back to you with a damaged product, if you have a better quality product at a lesser price, please convey this to the customer, this will make the customer happy and help in earning customer loyalty.

By providing a great after-sales service, you can find out if your customers are happy with the product or service - and make changes if needed.

Your customers will be happy and will also tell about your shop to others, which will help in increasing sales.