I have a small kirana store. What can I do in my shop to compete with the e-commerce stores?

I want to increase the sales of my Kirana store.

Some of the things you as a Kirana store owner can do:

  • Start with home delivery service if you haven’t.
  • You can offer some extra services in your store or introduce new packaging to make the products more attractive.
  • Work towards giving after sales support and better customer care support for any queries and complaints.
  • Partnering with e-commerce sites is also an option so that you can get access to more customers.